Patient Access & Appointment Specialist

Baptist Health; Miami (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

Baptist Health is seeking a Patient Access Scheduler to handle appointment scheduling, demographic verification, and data entry in a fast-paced call center environment in Miami, FL. The role emphasizes professional, compassionate patient service and adherence to scheduling guidelines.

Minimum one year of Patient Access experience is preferred; internal staff may have different qualifications. Estimated pay range is $18.32–$23.27 per hour, depending on experience and location.

Qualifications

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED, or experience required.
• Minimum 1 year Patient Access experience or related exposure.
• Ability to work in a high volume, fast-paced environment and perform basic math calculations.

Responsibilities

• Schedule patient appointments (diagnostic, surgical, therapy, physician visits).
• Register patients and enter data into scheduling system; verify demographics and insurance information.
• Work in a call center–type environment and meet individual quality metrics.
• Assist in onboarding and training, participate in departmental initiatives and committees.

Skills

Customer service

Communication skills

Detail oriented

Team player

Education

High School Diploma or GED

Tools

EMR systems

Microsoft Office

Medical terminology

Job description

Baptist Health is seeking a Patient Access Scheduler to handle appointment scheduling, demographic verification, and data entry in a fast-paced call center environment in Miami, FL. The role emphasizes professional, compassionate patient service and adherence to scheduling guidelines.

Minimum one year of Patient Access experience is preferred; internal staff may have different qualifications. Estimated pay range is $18.32–$23.27 per hour, depending on experience and location.