Patient Access & Appointment Specialist

LCH Lab. Corp. of America Holdings; Kendallville (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Job summary

Labcorp in Kendallville, IN is seeking a Patient Intake Representative to greet patients, schedule appointments, and assist with registration and billing. You will verify insurance, enter patient data, and support daily office operations in a fast-paced healthcare setting.

The role requires strong customer service, data entry, and attention to detail, with experience using MS Office. Occasional overtime may be needed in a team-oriented environment.

Qualifications

• High School Diploma or GED is required or equivalent.
• 1 year or more of customer service experience.
• Able to pass a standardized colorblindness test.
• Experience working in a team environment with strong data entry and organizational skills.

Responsibilities

• Schedule patient appointments and greet patients upon appointment arrival.
• Ensure a welcoming environment for all patients and visitors.
• Assist patients with registration and check in procedures.
• Data entry of patient demographics and billing information.
• Verification of insurance coverage and collect/post payments to patient accounts.
• Collect and prepare specimens for testing and analysis when needed.
• Call physician offices to confirm the accuracy of test orders.
• Monitor and log patient wait times on a regular basis.
• Notify the supervisor of any patient issues in a timely manner.
• Promote and provide information about LabCorp patient services.
• Manage office supplies to ensure proper inventory levels.
• Open and close the office when necessary.
• Perform administrative and clerical duties as necessary.

Skills

Customer service

Data entry

MS Office

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

MS Office

Job description

Labcorp in Kendallville, IN is seeking a Patient Intake Representative to greet patients, schedule appointments, and assist with registration and billing. You will verify insurance, enter patient data, and support daily office operations in a fast-paced healthcare setting.

The role requires strong customer service, data entry, and attention to detail, with experience using MS Office. Occasional overtime may be needed in a team-oriented environment.