Patient Service Representative

Pride Health; Terre Haute (IN); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k)-retirement savings

Employee discounts with preferred vendors

Job summary

Pride Health is hiring a Patient Intake Representative in Terre Haute, IN, for a 3-month assignment. In this role, you'll manage patient appointments and assist with check-in procedures at a top-tier healthcare facility.

The ideal candidate has a high school diploma and at least one year of customer service experience. The position offers a pay range of $17-$20 per hour, with additional benefits like healthcare coverage and employee assistance programs.

Qualifications

• One year or more of customer service experience is required.
• Ability to pass a standardized colorblindness test.

Responsibilities

• Schedule patient appointments and greet patients upon arrival.
• Assist patients with registration and check-in procedures.
• Verify insurance coverage and collect/post payments.

Skills

Customer service experience

Data entry skills

Organizational skills

Attention to detail

Proficiency in Microsoft Office

Education

High school diploma, GED, or equivalent

Job description

Pride Health is hiring a Patient Intake Representative/Patient Access Rep to support our client’s medical facility in Terre Haute, IN 47807. This is a 3‑month assignment and it's a great way to start working with a top‑tier healthcare organization!

Job Summary

We are seeking a Patient Intake Representative to join a leading healthcare diagnostics organization. This is an excellent opportunity for individuals looking to gain experience in the healthcare industry while working in a patient‑focused environment.

Key Responsibilities

• Schedule patient appointments and greet patients upon arrival
• Ensure a welcoming environment for all patients and visitors
• Assist patients with registration and check‑in procedures
• Enter patient demographic and billing information accurately
• Verify insurance coverage and collect/post payments to patient accounts
• Collect and prepare specimens for testing and analysis, as needed
• Call physician offices to confirm the accuracy of test orders
• Monitor and log patient wait times regularly
• Notify the supervisor of any patient issues in a timely manner
• Promote and provide information about Labcorp patient services
• Manage office supplies to ensure proper inventory levels
• Open and close the office when necessary
• Perform administrative and clerical duties as needed

Minimum Qualifications

• High school diploma, GED, or equivalent
• One year or more of customer service experience

Additional Job Standards

• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Proficiency in Microsoft Office
• Flexibility to work overtime, as needed
• Able to pass a standardized colorblindness test

Job Type

03 Months (Contract to Hire)

Pay Range

$17 – $20 hourly

Shifts

Regular Shift Mon – Fri

About Pride Health

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

EEO Statements

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.