Patient Access Registrar: Welcoming Check-In & Scheduling

Pscfl; Miami, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

PSCFL is seeking a Clerical/Administrative professional at W Kendall Center to warmly greet patients and families, collect essential demographics and insurance details, and register patients for services. You will secure authorizations, collect payments, and ensure accurate documentation in the hospital system.

Essential duties include verifying payer information, coordinating with departments to resolve issues, and maintaining confidentiality.

Qualifications

• 1 year of customer service experience.
• High school education or equivalent preferred.
• 1 year of healthcare environment preferred.
• Able to communicate effectively in English both verbally and in writing.
• Fluent in Spanish strongly preferred.

Responsibilities

• Greets patients and families in person or on the telephone in a respectful and empathetic manner and answers questions.
• Obtains demographics, third party payer, financial and medical information to schedule/register patients.
• Collects payments and provides receipts and verifies payer information.
• Obtains authorizations for hospital services and documents activities in the hospital system.
• Directs families to the appropriate location and maintains confidentiality of patient information.
• Notifies management of insurance/financial discrepancies for approval.

Skills

Customer service experience

Education

High school diploma or equivalent

Healthcare environment experience

Tools

Microsoft Office

Job description

PSCFL is seeking a Clerical/Administrative professional at W Kendall Center to warmly greet patients and families, collect essential demographics and insurance details, and register patients for services. You will secure authorizations, collect payments, and ensure accurate documentation in the hospital system.

Essential duties include verifying payer information, coordinating with departments to resolve issues, and maintaining confidentiality.