Patient Access & Appointment Coordinator

CHI; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

CHI Health Clinic in Omaha, Nebraska is seeking an Appointment Scheduler to serve as the first point of contact for patients, coordinating schedules and guiding them through their care journey. You will manage patient appointments, confirm instructions, collect insurance information and fees when applicable, and use technology to support seamless care coordination across our network.

Strong communication, compassion, and attention to detail are essential as you work with diverse patient

Qualifications

• 2 years related experience in a healthcare environment.
• None, upon hire

Responsibilities

• Answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Skills

Scheduling

Customer service

Healthcare experience

Phone etiquette

Job description

CHI Health Clinic in Omaha, Nebraska is seeking an Appointment Scheduler to serve as the first point of contact for patients, coordinating schedules and guiding them through their care journey. You will manage patient appointments, confirm instructions, collect insurance information and fees when applicable, and use technology to support seamless care coordination across our network.

Strong communication, compassion, and attention to detail are essential as you work with diverse patient