Patient Access Advocate I: Registration & Insurance

Presbyterian Healthcare Services; Albuquerque (NM); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Wellness program

Comprehensive benefits package

Job summary

Presbyterian Healthcare Services in Albuquerque, NM, seeks a Patient Access Advocate I to register patients for self-pay, government, and commercial accounts on the date of service for scheduled and unscheduled visits. Responsibilities include enrollment data collection, insurance verification, and documentation in the ADT system.

The role requires a high school diploma/GED, 6 months in healthcare or 1 year in customer service, and EPIC proficiency.

Qualifications

• High school diploma or GED required.
• Experience in healthcare or customer service preferred.
• Ability to navigate registration systems and data entry with accuracy.
• Knowledge of insurance basics and billing terms is helpful.

Responsibilities

• Register patients and collect demographic and financial data.
• Verify insurance eligibility and benefits.
• Document actions in the system of record for audit trails.
• Provide high levels of customer service and assist with wayfinding as needed.
• Ensure accounts are financially cleared at the time of service.

Education

High school diploma/GED

6 months healthcare or 1 year customer service

Tools

EPIC

Microsoft Office

Job description

Presbyterian Healthcare Services in Albuquerque, NM, seeks a Patient Access Advocate I to register patients for self-pay, government, and commercial accounts on the date of service for scheduled and unscheduled visits. Responsibilities include enrollment data collection, insurance verification, and documentation in the ADT system.

The role requires a high school diploma/GED, 6 months in healthcare or 1 year in customer service, and EPIC proficiency.