Patient Access & Admissions Specialist

Agence PROvidence; Spokane (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) Savings Plan with employer<br/>

Health care benefits (medical, dental,

Life insurance

Disability insurance

Paid parental leave

Vacations

Holidays

Voluntary benefits

Well-being resources

Job summary

Providence Holy Family Hospital in Spokane, WA is seeking a Patient Admissions Coordinator – Patient Access to securely collect demographic, insurance, and medical information and to support timely reimbursement. The role requires handling high volumes and non-English speakers, providing excellent customer service, and working flexible Day/Evening/Night shifts, including weekends and holidays.

Applicants should have a High School Diploma or GED and at least one year of customer service or

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service or healthcare registration experience.

Responsibilities

• Secure patient demographic, insurance and medical information for reimbursement.
• Provide excellent customer service to patients, visitors, physicians and staff, including during high-volume or stressful periods.
• Obtain accurate information from patients who are ill, anxious, or non-English speaking.
• Maintain knowledge of compliance requirements and insurance plans that change frequently.

Skills

Customer service

Healthcare registration

Education

H.S. Diploma or GED

Job description

Providence Holy Family Hospital in Spokane, WA is seeking a Patient Admissions Coordinator – Patient Access to securely collect demographic, insurance, and medical information and to support timely reimbursement. The role requires handling high volumes and non-English speakers, providing excellent customer service, and working flexible Day/Evening/Night shifts, including weekends and holidays.

Applicants should have a High School Diploma or GED and at least one year of customer service or