Patient Access & Admissions Specialist

Memorial Healthcare; Owosso (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Memorial Healthcare in Owosso, MI, seeks a Patient Access Clerk to handle pre-admission, admission, and registration duties with courteous, accurate data collection and efficient patient flow. You will direct patients, maintain census data, and ensure proper signatures and documentation.

The role requires computer proficiency, attention to confidentiality, and knowledge of hospital processes, with emphasis on patient-centered service and coordination with care teams.

Qualifications

• High School diploma or GED required.
• Post high school courses in medical terminology required or must complete within one year of hire date.
• Post high school courses in coding, health insurance, or office procedures are preferred.
• PC or word processing experience is required.
• Medical office or patient access experience is preferred.
• Switchboard or coding experience is preferred.
• Knowledge of health insurance plans is preferred.

Responsibilities

• Interviews patients courteously to obtain accurate data to admit and register patients.
• Receives admission information from physicians and their offices, the Emergency Room and patients boarded for surgery.
• Maintains an updated daily census, available room accommodations, and any patients assigned to those rooms.
• Maintains logs regarding admissions, discharges, expirations, Emergency room patients etc.
• Monitors pre‑admission requirements and notifies insurance companies who require pre‑certification.
• Uses a computer system to register all patients; uses verification and scanning systems.

Skills

Data collection

Interpersonal communication

Data entry

Computer literacy

Customer service

Education

High School diploma or GED

Medical terminology

Coding/health insurance/office procedures

Job description

Memorial Healthcare in Owosso, MI, seeks a Patient Access Clerk to handle pre-admission, admission, and registration duties with courteous, accurate data collection and efficient patient flow. You will direct patients, maintain census data, and ensure proper signatures and documentation.

The role requires computer proficiency, attention to confidentiality, and knowledge of hospital processes, with emphasis on patient-centered service and coordination with care teams.