Admissions Specialist – Patient Access (FT)

South Texas Health System; Edinburg (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

South Texas Health System seeks a patient access representative to perform patient registration by interviewing patients or guardians to collect identification and demographics. You will verify insurance benefits and collect upfront payments, then determine eligibility and coordinate hospital admission following established policies.

You will obtain signatures for payment responsibilities, answer and route incoming calls, assist with ordering office supplies, and help prepare letters and

Qualifications

• 1–2 years of medical/healthcare business office experience.
• Excellent customer service skills.
• Good verbal communication in English/Spanish.

Responsibilities

• Perform patient registration and collect identification and demographics.
• Verify insurance benefits and perform upfront collections.
• Determine eligibility and arrange hospital admission following policies.
• Obtain signatures for payment and explain financial obligations.
• Answer phone calls and direct them accordingly; assist with ordering supplies.
• Prepare letters and send correspondence as requested.

Skills

Customer service

Computer skills

Bilingual English/Spanish

Education

High School diploma or GED

CPI training within 6 months of hire

Job description

South Texas Health System seeks a patient access representative to perform patient registration by interviewing patients or guardians to collect identification and demographics. You will verify insurance benefits and collect upfront payments, then determine eligibility and coordinate hospital admission following established policies.

You will obtain signatures for payment responsibilities, answer and route incoming calls, assist with ordering office supplies, and help prepare letters and