Patient Access & Registration Specialist

DHR Health; Edinburg (TX); On-site; USD 19,000 - 28,000; Part time

Job summary

DHR Health in Edinburg, TX is seeking a Patient Registration Representative (PRN) for Days in Radiology Administration. The role involves processing registrations and pre-registrations across hospital reception areas and offsite locations, and assisting patients with questions about scheduled procedures and related charges.

The position requires high school diploma or GED, strong customer service skills, and the ability to communicate effectively in English (Spanish preferred).

Qualifications

• Must have 1 year of related customer service experience.
• Good written and verbal communication skills required.
• Ability to read, write and speak English; knowledge of Spanish strongly preferred.

Responsibilities

• Register patients and obtain demographic information accurately.
• Explain charges and collect payments, verify insurance details as needed.
• Schedule appointments and pre-register patients for procedures.
• Maintain patient confidentiality per HIPAA policies and procedures.
• Communicate with doctors' offices to obtain orders when missing or additional diagnosis is needed.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Computer literacy

Medical terminology knowledge

Education

High School Diploma/GED

Tools

Reg/Assist

Job description

DHR Health in Edinburg, TX is seeking a Patient Registration Representative (PRN) for Days in Radiology Administration. The role involves processing registrations and pre-registrations across hospital reception areas and offsite locations, and assisting patients with questions about scheduled procedures and related charges.

The position requires high school diploma or GED, strong customer service skills, and the ability to communicate effectively in English (Spanish preferred).