Patient Access & Admissions Leader

Encore Healthcare Services; Wilmington (DE); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Encore Foulk is seeking an Admissions Director to lead patient intake and enrollment, ensuring efficient operations and compassionate service. The role requires supervising the admissions team, managing scheduling, verification, and billing while maintaining HIPAA compliance and accurate EHR handling.

You will partner with clinical staff to ensure smooth patient flow from admission through discharge, motivate staff, and drive continuous improvement in clinic operations.

Qualifications

• Experience supervising staff in a medical office or healthcare setting.
• Strong knowledge of medical office management and HIPAA.
• Familiarity with major EHR systems (Epic, eClinicalWorks, Dentrix, Eaglesoft).
• Proven ability to improve patient flow and service quality.

Responsibilities

• Lead and supervise the admissions team with coaching and evaluations.
• Oversee scheduling, registration, insurance verification, and billing.
• Ensure HIPAA compliance and accurate EHR data handling.
• Collaborate with clinical staff to optimize patient flow from admission to discharge.
• Manage budget, resources, and departmental performance metrics.
• Implement best practices for patient management software and processes.
• Maintain excellent customer service and professional patient engagement.

Skills

Supervisory experience

Team leadership

Managerial communication

HIPAA compliance

Healthcare operations

Tools

Epic EHR

eClinicalWorks

Dentrix

Eaglesoft

PCC

Job description

Encore Foulk is seeking an Admissions Director to lead patient intake and enrollment, ensuring efficient operations and compassionate service. The role requires supervising the admissions team, managing scheduling, verification, and billing while maintaining HIPAA compliance and accurate EHR handling.

You will partner with clinical staff to ensure smooth patient flow from admission through discharge, motivate staff, and drive continuous improvement in clinic operations.