Admissions Director: Elevate Resident Access & Care

Nassawadox Rehabilitation and Nursing; Nassawadox (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental + Vision

401k

Tuition reimbursement through ECPI

Employee recognition programs

Daily Pay

Job summary

Eastern Health Group is seeking an Admissions Director to oversee the facility's admissions process, conduct tours, and provide information to prospective residents and families. You will partner with the Marketing Director and Nursing leadership to meet census and quality mix goals, coordinate referrals, and ensure smooth transitions from admission to bed assignment.

This on-site role requires strong communication, organizational skills, and attention to detail in a resident-centered,

Qualifications

• Bachelor’s degree preferred; equivalent related work experience may be acceptable.
• Minimum of two years in a health care setting; long-term care preferred.
• Strong verbal and written English communication skills.
• Ability to communicate at all levels and maintain confidentiality.

Responsibilities

• Meet physical and sensory requirements and work in the described environment.
• Identify and participate in process improvements to enhance the customer experience and workflow.
• Respond to inquiries from hospital discharge planners, families, and other referral sources.
• Conduct facility tours and manage the admission process with bed availability and services info.
• Maintain inquiry processes professionally with timely follow-up and communicate with staff.
• Coordinate occupancy levels and census/premium mix enhancement with leadership.
• Process admissions paperwork and obtain signatures from residents or parties prior to admission.
• Communicate with nursing/housekeeping about room and bed selection post-admission.
• Assist Marketing with maintaining referral management system and waiting lists.
• Maintain knowledge of Federal and State regulations and reimbursement (Medicare/Medicaid).

Skills

Customer service

Communication

Attention to detail

Team collaboration

Healthcare admissions

Education

Bachelor’s degree in Business/Communications or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Eastern Health Group is seeking an Admissions Director to oversee the facility's admissions process, conduct tours, and provide information to prospective residents and families. You will partner with the Marketing Director and Nursing leadership to meet census and quality mix goals, coordinate referrals, and ensure smooth transitions from admission to bed assignment.

This on-site role requires strong communication, organizational skills, and attention to detail in a resident-centered,