Patient Access & Administrative Support Specialist

Atlantic Health System; Florham Park (NJ); On-site; USD 34,000 - 45,000; Full time

Job summary

Atlantic Health System seeks an organized front desk/registration assistant to complete patient registration in the EMR, schedule follow-ups, and assist with clerical tasks. You will greet patients, answer calls, and provide information to visitors to ensure a smooth visit experience.

Responsibilities include maintaining office supplies, editing scheduling templates, and reporting workflow barriers to the Business Office Supervisor. Completion of AH trainings is required.

Responsibilities

• Register patients in the electronic medical record system and collect required documentation for appointments.
• Schedule patients according to clinician/provider follow-up timelines and availability.
• Edit scheduling templates for clinicians/providers as needed.
• Answer telephone calls professionally and provide requested information.
• Greet patients in person and over the phone and make them feel comfortable.
• Provide general information to callers and visitors.
• Monitor and order office supplies to maintain daily operations.
• Inform supervisor of workflow barriers and assist with resolving them.
• Complete mandatory AH trainings and competencies as assigned.

Job description

Atlantic Health System seeks an organized front desk/registration assistant to complete patient registration in the EMR, schedule follow-ups, and assist with clerical tasks. You will greet patients, answer calls, and provide information to visitors to ensure a smooth visit experience.

Responsibilities include maintaining office supplies, editing scheduling templates, and reporting workflow barriers to the Business Office Supervisor. Completion of AH trainings is required.