Patient Access & Administrative Specialist

Berger Health System; Columbus (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

OhioHealth in Columbus, OH is seeking an Administrative Assistant to support the Behavioral Health department. The role handles patient registration, data entry, insurance verification, and directs phone calls with professionalism.

Responsibilities include confirming patient demographics, verifying insurance, collecting co-pays, and providing excellent customer service. Knowledge of medical terminology and billing processes is preferred; ability to work in a high-reliability environment is

Qualifications

• High School or GED is required.
• 1-2 years secretarial experience in health care or medical office.
• Knowledge of basic word processing and spreadsheet software.
• Knowledge of insurance, registration or billing processes and medical terminology.
• Demonstrated customer service and telephone skills.

Responsibilities

• Confirm patient demographic information.
• Verify insurance.
• Provide great Customer Service.
• Collect Co-pays.
• Education of Insurance and Billing.

Skills

Customer service

Telephone skills

Medical terminology

Education

High School diploma or GED

Tools

Word processing

Spreadsheet software

Job description

OhioHealth in Columbus, OH is seeking an Administrative Assistant to support the Behavioral Health department. The role handles patient registration, data entry, insurance verification, and directs phone calls with professionalism.

Responsibilities include confirming patient demographics, verifying insurance, collecting co-pays, and providing excellent customer service. Knowledge of medical terminology and billing processes is preferred; ability to work in a high-reliability environment is