Patch Engineer

Siri InfoSolutions Inc; Town of Florida (NY); On-site; USD 75,000 - 105,000; Full time

Job summary

Siri InfoSolutions Inc. seeks a Patch Engineer to coordinate Windows Server and VMware patching, ensure timely OS updates, and manage patch schedules. You will engage with eng, operations, and vendor teams to smooth the end-to-end patching pipeline.

The role requires hands-on patch management experience, Excel data analysis, and familiarity with cloud compute environments, Agile practices, and audit readiness. Onsite work in Jacksonville, FL is expected.

Qualifications

• Experience with patch management and vulnerability processes.
• Collaborates with infrastructure teams, leads interlocks, and gathers requirements.
• Hands-on knowledge of Windows Server and VMware; cloud compute familiarity.
• Strong data analysis using Excel.
• Experience with Agile methodologies and Jira.
• Basic AI tooling experience (Gemini or Copilot) is a plus.

Responsibilities

• Coordinate Windows Server and VMware patch management activities with engineering and operations teams.
• Provide governance of timely OS patch delivery and patching schedules.
• Create and manage change tickets and obtain required approvals.
• Support patch management tooling and respond to audit queries.
• Maintain patch management procedures with stakeholders.
• Interface with incident management for critical, out-of-band patching.

Skills

Patch management

Vulnerability management

Windows Server

VMware

Cloud compute

Excel

Agile methodologies

Tools

Jira

ServiceNow

Gemini

Copilot

Job description

Role Patch Engineer

Location Jacksonville, FL (Onsite)

Fulltime

Job Description

Must Have Technical/Functional Skills

• Experience of patch management processes, vulnerability management concepts and related tooling.
• Experience collaborating with infrastructure functions, including leading interlocks, gathering requirements, facilitating workshops with key stakeholders, and producing senior management and audit documentation for projects and ongoing operations.
• A good understanding of Windows Server and VMware operating systems; hands-on working knowledge would be an advantage.
• A good understanding of cloud-hosted compute environments.
• Strong Excel skills and the ability to perform data analysis.
• Experience of Agile methodology and using Jira.
• Basic AI skills, including experience with tools such as Gemini or Copilot, would be beneficial.

Roles & Responsibilities

• Coordinate Windows Server and VMware patch management activities, including engagement with Windows and VMaaS engineering teams, Operations teams (including vendors), application owners and server owners to support a smooth end-to-end patching pipeline.
• Providing governance and oversight of timely operating system patch delivery.
• Creation and management of patching schedules / slots.
• Creation and management of change tickets and following up on required approvals.
• Coordinating the remediation of gaps or shortcomings in Windows and VMaaS patch compliance reporting.
• Supporting central patch management teams with governance of the patch ageing estate by coordinating with ITAOs, application owners and server owners to resolve scheduling issues and improve overall patch compliance.
• Managing weekly vendor interlock meetings for Windows & VMaaS patching, supporting approvals for patching-related change requests and progressing Windows & VMaaS escalations.
• Perform a support role for patch management tooling, including ServiceNow.
• Act as a key contact for internal audit, external audit and regulators on Windows & VMaaS patching queries, and respond to ITAO, business area and audit queries relating to patch status, scheduling and technology-specific matters.
• Maintain the key operating procedure documentation for Windows and VMaaS patch management in collaboration with key process delivery stakeholders.
• Interfacing with Major Incident Management teams for critical, out of band, patch deployments.