PAT CARE/SUPP ASSOC-SLEEP CTR

Premier Health Partners; Dayton (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Miami Valley Hospital, part of Premier Health Partners, is seeking a Patient Care Support Associate for the Sleep Wake Disorders Center. This role supports patient flow, rooming, vitals, and data entry while communicating with physicians, offices, patients, and coworkers.

The ideal candidate will have a HS diploma or GED and 1–3 years of related experience, with preferred background in registration, billing or patient care in health care settings.

Qualifications

• Minimum 1–3 years of related experience.
• Experience in registration, billing or patient care preferred.

Responsibilities

• Move patients through the Sleep Center and assist with rooming.
• Obtain patient vitals and prepare reports for physicians.
• Register patients and enter demographics and charges into the EMR.
• Verify insurance benefits and obtain prior authorizations as needed.
• Coordinate scheduling with physicians and sleep technologists.
• Answer patient questions about sleep studies and prepare patients for testing.
• Handle billing tasks and maintain accurate patient charts.

Skills

Interpersonal skills

Organization

Patient care

Patient management

Medical terminology

Typing

Filing

Office equipment

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Miami Valley Hospital

DEPT: CTR FOR SLEEP WAKE DISORDERS

FULL-TIME / 8:00 AM - 4:30 PM The Patient Care Support Associate is accountable for performing all clinical and office duties associated with moving patients through the Sleep Center. They must demonstrate customer focus and expert functional/technical skills in order to effectively communicate and support physicians, physician offices, patients and co-workers.

They are responsible for managing multiple physicians' schedule templates, accurate patient registration and billing, collecting and entering all pertinent financial information and demographics into the electronic record, and verification of insurance benefits.

They will be rooming patients, obtaining patient vitals, managing miscellaneous reports and data for the physician in a clinic setting, making confirmation calls, organizing data for sleep techs, instructing patients in preparation for sleep studies, fielding basic patient questions pertaining to sleep studies, and obtaining prior authorizations and referrals as required by insurance companies. They may also function as a patient advocate when necessary in dealing with insurance and home care equipment companies.

In addition, the Patient Care Support Associate manages multiple phone lines, coordinates billing and physician scheduling with the Pulmonary office, schedules patient appointments, enters charges, and is responsible for accurately collecting, filing and documenting information in the patients' electronic and paper charts.

High School Diploma / GED

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Prior job title or occupational experience: Registration, Billing, Patient Care Tech, Nursing Assistant, Medical Assistant, or other Allied Health experience

Prior specific functional responsibilities: N/A

Preferred experience: 1 year registration, billing, insurance verification, order entry or patient care experience in a health care setting

Other experience requirements: N/A

Knowledge/Skills

• Interpersonal skills to deal effectively with a variety of hospital and outside personnel.
• Excellent organizational skills and time management skills
• Competent patient care skills.
• Patient management skills and knowledge of medical terminology and processes.
• Basic secretarial skills including typing, filing, and the use of miscellaneous office equipment.
• Must have experience in Microsoft Word, Excel and PowerPoint.