PAT CARE/SUPP ASSOC-SLEEP CTR

System Support; Dayton (OH); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Miami Valley Hospital in Dayton, OH, CTR for Sleep Wake Disorders seeks a Patient Care Support Associate to move patients through the Sleep Center, support physicians, and handle front-office tasks.

Responsibilities include managing patient registrations and billing, entering data into the EHR, verifying insurance, rooming patients, obtaining vitals, coordinating with sleep techs, arranging prior authorizations, and handling calls and scheduling.

Qualifications

• High School Diploma or GED required.
• 1–3 years of job-related experience preferred.
• Experience in registration, billing, or patient care in health care.
• Preferred: insurance verification, order entry.

Responsibilities

• Move patients through the Sleep Center and support physicians and offices.
• Manage multiple physicians' schedule templates and patient registrations.
• Enter charges and demographics into the EHR; verify insurance benefits.
• Room patients and obtain vitals; prepare reports for physicians.
• Coordinate billing, scheduling with the Pulmonary office; handle calls.
• Obtain prior authorizations and referrals as required by insurance.

Skills

Customer service

Medical office terminology

Scheduling

Insurance verification

Data entry

Education

High School Diploma / GED

Tools

Billing software

EHR systems

Job description

Miami Valley Hospital

DEPT: CTR FOR SLEEP WAKE DISORDERS

PRN / 8:00 AM - 4:30 PM

The Patient Care Support Associate is accountable for performing all clinical and office duties associated with moving patients through the Sleep Center. They must demonstrate customer focus and expert functional/technical skills in order to effectively communicate and support physicians, physician offices, patients and co-workers.

They are responsible for managing multiple physicians' schedule templates, accurate patient registration and billing, collecting and entering all pertinent financial information and demographics into the electronic record, and verification of insurance benefits.

They will be rooming patients, obtaining patient vitals, managing miscellaneous reports and data for the physician in a clinic setting, making confirmation calls, organizing data for sleep techs, instructing patients in preparation for sleep studies, fielding basic patient questions pertaining to sleep studies, and obtaining prior authorizations and referrals as required by insurance companies. They may also function as a patient advocate when necessary in dealing with insurance and home care equipment companies.

In addition, the Patient Care Support Associate manages multiple phone lines, coordinates billing and physician scheduling with the Pulmonary office, schedules patient appointments, enters charges, and is responsible for accurately collecting, filing and documenting information in the patients' electronic and paper charts.

Required Education

High School Diploma / GED

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Prior job title or occupational experience: Registration, Billing, Patient Care Tech, Nursing Assistant, Medical Assistant, or other Allied Health experience

Preferred experience: 1 year registration, billing, insurance verification, order entry or patient care experience in a health care setting