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Benefits offered by this job
Flight Benefits
Paid Time Off
Job summary
An aviation service company based in Columbus, Ohio, is hiring a Passenger Service Agent responsible for providing total customer service, handling ticket transactions, and ensuring compliance with all regulations. Ideal candidates will possess excellent communication and customer service skills, be reliable, and be available to work a flexible schedule that includes nights, weekends, and holidays. A valid driver's license and two years of customer service experience are required. Physical demands include lifting and carrying luggage up to 70 pounds.
Qualifications
Must have a valid driver's license.
Minimum 2 years of customer service experience.
Must pass a 10-year background check and drug test.
Responsibilities
Provide customer service for charter services.
Process tickets and check baggage.
Handle boarding procedures and customer inquiries.
Ensure compliance with FAA and airline regulations.
Assist customers with special needs.
Skills
Customer service orientation
Communication skills
Problem-solving
Ability to work under pressure
Bilingual skills (optional)
Education
High School diploma or equivalent
Tools
Basic computer skills
Job description
An aviation service company based in Columbus, Ohio, is hiring a Passenger Service Agent responsible for providing total customer service, handling ticket transactions, and ensuring compliance with all regulations. Ideal candidates will possess excellent communication and customer service skills, be reliable, and be available to work a flexible schedule that includes nights, weekends, and holidays. A valid driver's license and two years of customer service experience are required. Physical demands include lifting and carrying luggage up to 70 pounds.