Passenger Conductor Trainee - On-the-Move Career Start

Amtrak; Jacksonville (FL); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401K Rail Pass Privileges

Wellness Programs

Employee Assistance Program

Job summary

Amtrak in Jacksonville, FL seeks a Passenger Conductor Trainee to support safe train operations, assist passengers, and maintain high standards of service. Trainees may work on corridor or off‑corridor routes, with intense training and potential long shifts in a fast‑paced, safety‑driven environment.

The role emphasizes safety, customer service, and ability to adapt to changing schedules. Training occurs in Wilmington, Delaware, followed by on‑the‑job duties across assigned bases, with

Qualifications

• High School Diploma or GED required.
• Two years of full‑time verifiable work experience and/or college coursework (combination accepted).
• Demonstrated attendance and safety practices in prior jobs.

Responsibilities

• Support safe and efficient train operations by assisting the Conductor with movements and safety compliance.
• Deliver an exceptional customer experience by assisting passengers and communicating service information.
• Manage service disruptions with calm, professional handling and coordinate with crew and customers.

Skills

Customer service

Communication skills

Leadership

Education

High School Diploma or GED

Job description

Amtrak in Jacksonville, FL seeks a Passenger Conductor Trainee to support safe train operations, assist passengers, and maintain high standards of service. Trainees may work on corridor or off‑corridor routes, with intense training and potential long shifts in a fast‑paced, safety‑driven environment.

The role emphasizes safety, customer service, and ability to adapt to changing schedules. Training occurs in Wilmington, Delaware, followed by on‑the‑job duties across assigned bases, with