Pasadena Branch Manager - On-Site Growth Leader

Citibank (Switzerland) AG; Pasadena, Northern (CA, KY); Hybrid; USD 76,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citibank (Switzerland) AG is seeking a Branch Manager in Pasadena, CA to lead a sales and service team, align branch activities with Citi’s goals, and drive growth in client base. You will manage HR, planning, risk controls, and staff development, ensuring top-tier customer service.

The role requires 5–8 years of relevant banking experience, a Bachelor's degree, and a proven track record in team leadership and performance analysis. On-site position with competitive compensation and benefits.

Qualifications

• 5-8 years of relevant experience required.
• Previous banking or financial industry experience preferred.
• Proven experience managing teams.
• Clear and concise written and verbal communication skills.
• Strong analytical abilities to monitor branch metrics.

Responsibilities

• Lead branch sales, service, controls and HR management.
• Direct staff prioritization and peak customer service.
• Plan and budget to meet annual branch goals.
• Hold daily huddles; communicate goals and initiatives.
• Monitor performance; implement action plans for satisfaction.
• Ensure risk controls and compliance; maintain audit readiness.
• Recruit, onboard, develop and evaluate staff; manage performance and actions.

Skills

Team management

Communication skills

Analytical skills

Banking industry experience

Education

Bachelor's Degree/University degree or equivalent experience

Job description

Citibank (Switzerland) AG is seeking a Branch Manager in Pasadena, CA to lead a sales and service team, align branch activities with Citi’s goals, and drive growth in client base. You will manage HR, planning, risk controls, and staff development, ensuring top-tier customer service.

The role requires 5–8 years of relevant banking experience, a Bachelor's degree, and a proven track record in team leadership and performance analysis. On-site position with competitive compensation and benefits.