Branch Manager Pasadena CA, Area Assistant Vice President

Citibank (Switzerland) AG; Pasadena, Northern (CA, KY); Hybrid; USD 76,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citibank (Switzerland) AG is seeking a Branch Manager in Pasadena, CA to lead a sales and service team, align branch activities with Citi’s goals, and drive growth in client base. You will manage HR, planning, risk controls, and staff development, ensuring top-tier customer service.

The role requires 5–8 years of relevant banking experience, a Bachelor's degree, and a proven track record in team leadership and performance analysis. On-site position with competitive compensation and benefits.

Qualifications

• 5-8 years of relevant experience required.
• Previous banking or financial industry experience preferred.
• Proven experience managing teams.
• Clear and concise written and verbal communication skills.
• Strong analytical abilities to monitor branch metrics.

Responsibilities

• Lead branch sales, service, controls and HR management.
• Direct staff prioritization and peak customer service.
• Plan and budget to meet annual branch goals.
• Hold daily huddles; communicate goals and initiatives.
• Monitor performance; implement action plans for satisfaction.
• Ensure risk controls and compliance; maintain audit readiness.
• Recruit, onboard, develop and evaluate staff; manage performance and actions.

Skills

Team management

Communication skills

Analytical skills

Banking industry experience

Education

Bachelor's Degree/University degree or equivalent experience

Job description

## Branch Manager Pasadena CA, Area Assistant Vice PresidentApply: On-Site: Pasadena California United States: Full time: Posted Yesterday: 26998539The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the consumer sales team. The overall objective of this role is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams. **Responsibilities:*** Administer branch sales, service, control and management of human resources* Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service* Execute planning and budgeting activities to ensure branch annual goals are met* Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff* Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction* Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings* Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations* Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.**Qualifications:*** 5-8 years of relevant experience required* Previous experience in banking or financial industry preferred* Proven experience managing teams* Consistently demonstrates clear and concise written and verbal communication skills* Consistently demonstrates analytic skills**Education:*** Bachelor's Degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------## **Job Family Group:**Consumer Sales------------------------------------------------------## **Job Family:**Branch Sales------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Primary Location:**Pasadena California United States------------------------------------------------------## **Primary Location Full Time Salary Range:**$76,480.00 - $114,720.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.