PAS Reg Webster 32 hour days

ummh; Webster (MA); On-site; USD 21,000 - 37,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Registration Services team member to support patient intake, insurance verification, and scheduling across departments. The role involves accurate data entry, insurance pre-authorization checks, and coordinating multiple services for patients in a fast-paced environment.

Under supervision, you will handle demographic and insurance collection for ED and L&D, collect patient liabilities, and assist with admissions, discharges, and related clerical tasks.

Qualifications

• High school graduate or GED required.
• Associate degree or certificate in healthcare-related field preferred.
• Proficient data-entry skills with attention to detail.
• Computer skills including Windows and ability to navigate systems.
• Customer service skills, verbal and written, with various internal and external customers.
• Ability to work in a high-volume, team-oriented environment.
• English speaking, reading and writing skills.
• 1-2 years of data entry and/or customer service experience preferred.

Responsibilities

• Accurately obtain and enter demographic, insurance and other related patient information into the scheduling system.
• Verify patient insurance coverage and pre-authorization requirements; follow guidelines to obtain pre-certification and referrals.
• Obtain and verify workers' compensation and automobile coverage when required.
• Schedule Radiology, Lab and basic ancillary service appointments.
• Complete demographic/insurance collection for ED and Labor & Delivery.
• Coordinate the provision of multiple services to patients.
• Collect patient liabilities (deductibles, copays, coinsurance, etc.) prior to or on the date of service.
• Perform Surgical Day admissions; bed transfers, discharges and admissions tasks.
• Provide patients with information regarding personal preparation for procedures.
• Assess patients' financial needs and refer to financial counseling.
• Perform clerical duties and maintain records; complete online death certificate registry.
• Receive and secure patient valuables.
• Monitor and maintain patient access and revenue cycle work queues.

Skills

Data entry

Windows

Customer service

Teamwork

English language

Education

High school diploma/GED

Healthcare-related degree/cert

Tools

Registration system

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

Exemption Status

Non-Exempt

Hiring Range

$15.00 - $27.00 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details

Schedule Details: Friday, Monday, Saturday, Sunday

Scheduled Hours: 6:30 a -3p

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 32

Cost Center: 25080 - 5664 Patient Access Svs Sch

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the general direction of the Registration Services Team Lead, Lead Registrar, Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients.

I. Major Responsibilities

1. Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system. Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc.
2. Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required.
3. Obtains and verifies workman's compensation and automobile coverage when required
4. Schedules and/or arrives Radiology, Lab and basic ancillary service appointments.
5. Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection
6. Coordinates the provision of multiple services to patients.
7. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
8. Performs Surgical Day admissions
9. Performs bed control, transfers, discharges and admissions tasks
10. Provides patient with standard information regarding their personal preparation for scheduled procedures and services.
11. Assesses patients' financial needs and directs accordingly to financial counseling and refers to appropriate person or area.
12. Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.
13. Maintains accurate and timely records, logs, files and related information as required.
14. Completes online death certificate registry.
15. Receive and secure patient valuables.
16. Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.

Standard Staffing Level Responsibilities

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications

License/Certification/Education

Required:

1. High school graduate or GED required.

Preferred:

1. Associate Degree or certificate in Healthcare related field.

Experience/Skills

Required:

1. 1. Proficient data-entry skills with attention to detail.
2. 1. Must have computer skills that include use of Windows and the ability to navigate.
3. 2. Customer service skills both verbal and written; with a variety of internal and external customers.
4. 3. Ability to work in a high volume, team-oriented environment.
5. 4. English speaking, reading and writing skills.

Preferred:

1. 1. 1-2 years of data entry and/or customer service experience
2. 2.