Party Planning AssociateCurbside Shopper Part Time

Nino Salvaggio International Marketplace; Troy (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401K match

Employee discount

Job summary

Nino Salvaggio International Marketplace in Troy is seeking a Party Planning Associate/Curbside Shopper to support our catering and Fresh to Go programs. The role blends event planning with everyday customer service.

Responsibilities include using our Party Planning Guide and order-entry software, coordinating with Floral, Wine, Bakery and Deli, and ensuring on-time, accurate delivery. The ideal candidate has a HS diploma, cash handling experience, excellent communication, and multitasking

Qualifications

• High school diploma or GED required or preferred.
• Experience in event planning and customer service.
• Ability to multitask and maintain organization.

Responsibilities

• Maintain knowledge of products and services in Party Planning Guide.
• Understand menu planning, portions, and wine pairings.
• Use Party Planning Order Entry software.
• Coordinate with Floral, Wine, Bakery, Produce Prep, Deli to fulfill orders.
• Execute Fresh to Go service including shopping and bagging.
• Contact customers about substitutions; ensure on-time delivery.
• Provide friendly customer service and answer questions.
• Attend Responsible Alcohol Sales training and comply with laws.
• Operate cash register and handle payments when required.
• Stay organized, follow systems, and assist other departments.

Skills

Event planning

Cash handling

Sales & customer service

Organizational skills

Communication

Multitasking

Problem solving

Education

High school diploma or GED

Tools

Order entry software

Job description

Nino Salvaggio is currently looking for a Party Planning Associate/Curbside Shopper for our Troy location.

RESPONSIBILITIES:

• Maintain working knowledge of products and services offered in Nino’s Party Planning Guide.
• Understanding of menu planning including but not limited to; factors which influence menu choices, common food combinations, typical portion sizes, determining required amounts, pairing food with wine suggestions, adding ancillary items (i.e. flowers, balloons, etc.), and rental or food preparation equipment.
• Properly use Nino’s Party Planning Order Entry software program.
• Follow through and follow up on all PPG/Catering orders ensuring that orders are executed properly from start to finish, including order accuracy and quality and delivery coordination.
• Coordinate with various, complimentary departments (i.e. Floral, Wine, Bakery, Produce Prep, Deli, etc.) to fulfill order customer orders/requests.
• Properly execute Fresh to Go services including e-grocery/fresh to go system, efficient processing (shopping), bagging groceries and proper storage until delivery.
• Follow proper procedures for contacting customers about product substitutions.
• Provide excellent Fresh to Go experience for customers ensuring order accuracy, on time fulfillment and prompt delivery.
• Provide friendly and competent customer service, including the ability to assist customers with their order, answer questions and make suggestions when appropriate.
• Maintain knowledge of products offered in all departments, specifically Gourmet to Go.
• Refill Party Planning Guides and supplemental inserts throughout the store.
• Attend and pass Responsible Alcohol Sales training class and follow all established alcohol sales guidelines, laws and ordinances.
• Properly uses cash register and handles customers payments, when required.
• Remain organized at all times, following set systems for organization, filing and any require cleaning tasks.
• Maintain professionalism and calm while multitasking and working under pressure.
• Other duties as assigned, including assisting in other departments.

QUALIFICATIONS:

• High school diploma or G.E.D., preferred.
• Previous event planning experience, preferred.
• Previous cash handling experience.
• Must have reliable transportation.
• Experience in sales and customer service.
• Excellent organizational skills (detail oriented, goal oriented, follow through).
• Great attitude (people skills, innovative, proactive).
• Excellent communication, both verbal and written.
• Must be able to regularly bend, lift and/or move 25 pounds.
• Ability to multitask, maintain a positive attitude, problem solve.

BENEFITS:

• 401K match
• Employee discount

EOE