Party Planning AssociateCurbside Shopper

Nino Salvaggio International Marketplace; Clinton Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Training & development

401K match

Health

Dental

Vision

Flexible Spending

Job summary

Nino Salvaggio International Marketplace in Clinton Township, MI is seeking a Party Planning Associate/Curbside Shopper to assist customers with event planning, create personalized menus, and manage Fresh to Go and curbside orders.

You will use our Party Planning Guide software, coordinate with Floral, Wine, Bakery, Produce Prep and Deli teams to fulfill orders, ensure accuracy, and deliver on time. Prior event planning or cash handling helps; reliable transportation is required.

Qualifications

• High school diploma or GED preferred.
• Experience in event planning preferred.
• Strong cash handling and customer service experience.

Responsibilities

• Maintain knowledge of products and services in the Party Planning Guide.
• Understand menu planning, portions, and wine pairings.
• Use the Party Planning Order Entry system accurately.
• Coordinate delivery and fulfillment with Floral, Wine, Bakery, Produce Prep, Deli, etc.
• Execute Fresh to Go services and ensure proper storage until delivery.
• Contact customers about substitutions and provide excellent service.
• Assist customers with orders, answer questions, and suggest items.
• Maintain knowledge of Gourmet to Go products.
• Refill Party Planning Guides and inserts store-wide.
• Attend Responsible Alcohol Sales training and follow guidelines.
• Operate cash register and handle payments when required.
• Stay organized, multitask, and remain calm under pressure.
• Make deliveries to customers.
• Other duties as assigned.

Skills

Excellent communication

Excellent organizational skills

Experience in sales and customer care

Great attitude

Ability to multitask

Problem solving

Reliable transportation

Excellent driving record

Education

High school diploma or GED

Tools

Cash register

Party Planning Order Entry software

Job description

Benefits

• Employee discounts
• Training & development

Nino Salvaggio is currently looking for a Party Planning Associate/Curbside Shopper for our Clinton Twp location.

RESPONSIBILITIES

• Maintain working knowledge of products and services offered in Nino's Party Planning Guide.
• Understanding of menu planning including but not limited to; factors which influence menu choices, common food combinations, typical portion sizes, determining required amounts, pairing food with wine suggestions, adding ancillary items (i.e. flowers, balloons, etc.), and rental or food preparation equipment.
• Properly use Nino's Party Planning Order Entry software program.
• Follow through and follow up on all PPG/Catering orders ensuring that orders are executed properly from start to finish, including order accuracy and quality and delivery coordination.
• Coordinate with various, complimentary departments (i.e. Floral, Wine, Bakery, Produce Prep, Deli, etc.) to fulfill order customer orders/requests.
• Properly execute Fresh to Go services including e-grocery/fresh to go system, efficient processing (shopping), bagging groceries and proper storage until delivery.
• Follow proper procedures for contacting customers about product substitutions.
• Provide excellent Fresh to Go experience for customers ensuring order accuracy, on time fulfillment and prompt delivery.
• Provide friendly and competent customer service, including the ability to assist customers with their order, answer questions and make suggestions when appropriate.
• Maintain knowledge of products offered in all departments, specifically Gourmet to Go.
• Refill Party Planning Guides and supplemental inserts throughout the store.
• Attend and pass Responsible Alcohol Sales training class and follow all established alcohol sales guidelines, laws and ordinances.
• Properly uses cash register and handles customers payments, when required.
• Remain organized at all times, following set systems for organization, filing and any require cleaning tasks.
• Maintain professionalism and calm while multitasking and working under pressure.
• Make deliveries to customers.
• Other duties as assigned, including assisting in other departments.

QUALIFICATIONS

• High school diploma or G.E.D., preferred.
• Previous event planning experience, preferred.
• Previous cash handling experience.
• Must have reliable transportation.
• Experience in sales and customer service.
• Excellent organizational skills (detail oriented, goal oriented, follow through).
• Great attitude (people skills, innovative, proactive).
• Excellent communication, both verbal and written.
• Excellent driving record required.
• Must be able to regularly bend, lift and/or move 25 pounds.
• Ability to multitask, maintain a positive attitude, problem solve.

BENEFITS

• 401K match
• Employee discount
• Health
• Dental
• Vision
• Flexible Spending

EOE