Gourmet To Go Counter Associate

Nino Salvaggio International Marketplace; Troy (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Employee discount

Opportunity for advancement

Training & development

Wellness resources

Job summary

A grocery store in Troy is seeking a Gourmet-To-Go Associate to assist customers with orders, maintain product standards, and comply with safety policies. The ideal candidate should have prior customer service experience, reliable transportation, and be available for early mornings, nights, and weekends. This role requires standing for long periods and can lead to training opportunities. The company values customer satisfaction and offers a supportive work environment.

Qualifications

• Must have previous customer service experience.
• Reliable transportation is necessary.
• Ability to stand and/or walk for 8 or more hours.

Responsibilities

• Assist customers with orders and questions in person and on the phone.
• Maintain knowledge of product quality standards and variety.
• Comply with safety and sanitation policies.

Skills

Customer service experience

Ability to work early mornings, nights, and weekends

Knowledge of food safety and sanitation

Education

High school diploma or G.E.D.

Job description

Nino Salvaggio is currently looking for a Gourmet-To-Go Associate for our Troy location.

Benefits

• 401(k) matching
• Opportunity for advancement
• Training & development
• Wellness resources

RESPONSIBILITIES

• Assist customers with all orders and/or questions in person and on the phone and process and complete all customer orders and requests.
• Greet all customers and provide them prompt, courteous and excellent service and/or assistance.
• Observe all Company policies and procedures, store rules, standards of conduct as outlined in the employee handbook and as directed by management.
• Maintain a neat, well-groomed personal appearance at all times and observe Company grooming and dress standards.
• Perform stocking and other duties as assigned per sales volume and management direction.
• Display, package, weigh, price, merchandise, etc. all gourmet to go food items per company guidelines.
• Knowledge of store lay out in order to assist customers in locating products.
• Maintain knowledge of the quality standards, prices, varieties, preparation methods, etc. of the various products/food products that are available in the department.
• Use knives, box cutters, slicers*, bailers*, floral cutters*, etc. as needed in the department. (*Must be 18 years old to use slicers, bailers, floral cutters, etc.).
• Handle any damaged and/or spoiled product according to Company and department guidelines and assist in controlling the level of damaged goods.
• Comply with safety and sanitation policies and procedures as outlined in the employee handbook, postings, and manuals, etc.
• Notify management immediately of any safety or equipment issues or violations.
• Properly handle, stock, prepare and display all necessary products.
• Count, separate and weigh all types of products.
• Assist in training associates when necessary.
• Other duties as assigned.

QUALIFICATIONS

• Previous customer service experience required.
• High school diploma or G.E.D. preferred, but not required.
• Must have reliable transportation.
• Must be able to work early mornings, nights and weekends.
• Must be able to stand and/or walk for 8 or more-hour periods.

BENEFITS

• Employee discount
• 401K match

If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions.

EOE