Party & Event Host: Craft Party Coordinator

Michaels; Mishawaka (IN); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Employee discounts

Commuter benefits

Job summary

Michaels in Mishawaka, IN is seeking an energetic associate to coordinate events and deliver exceptional customer service. You will plan and run activities, assist shoppers, and help manage checkout with a focus on a fun, safety-conscious experience.

The role involves supporting kids’ birthday parties, craft classes, and in-store events while maintaining store standards and participating in omni-channel processes. Prior experience with children’s events is a plus.

Qualifications

• Retail and/or customer service experience required.
• Must have excellent people skills and the ability to communicate clearly.
• Experience working with children’s events is preferred.
• Strong organizational and problem-solving abilities are essential.

Responsibilities

• Plan and coordinate events such as kids’ birthday parties and craft classes.
• Help customers shop, locate products, and provide friendly service.
• Assist with checkout and omni-channel processes including BOPIS/SFS.
• Maintain store cleanliness, stock, and safety standards.
• Communicate event details with clients and store team members.
• Respond to emails and phone calls and complete routine paperwork.

Skills

Excellent people skills

Customer service experience

Communication skills

Organizational skills

Experience with children's events

Job description

Michaels in Mishawaka, IN is seeking an energetic associate to coordinate events and deliver exceptional customer service. You will plan and run activities, assist shoppers, and help manage checkout with a focus on a fun, safety-conscious experience.

The role involves supporting kids’ birthday parties, craft classes, and in-store events while maintaining store standards and participating in omni-channel processes. Prior experience with children’s events is a plus.