Sales & Support Specialist: Build Relationships & Close Deals

Crownstone Equipment; Ephrata (Lancaster County); Sur place; USD 61 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) retirement plan

Paid holidays

Paid time off

Employee discounts

EAP

Résumé du poste

Crownstone Equipment is seeking a customer-focused Sales & Support Specialist to join our Lancaster County, PA team. The role blends sales, customer service, and branch operations to deliver exceptional experiences and generate new business opportunities.

Responsibilities include outbound outreach and lead follow-up, qualifying opportunities, and routing customers to the right Sales, Parts, Service, or Rental team member. Prioritize relationships and CRM accuracy to drive results.

Qualifications

• Experience in sales, customer service, or related equipment industries.
• Ability to generate leads and manage customer interactions.
• Strong communication skills and CRM proficiency.

Responsabilités

• Deliver exceptional customer experience and assist with sales opportunities.
• Identify customer needs and connect to Sales, Parts, Service, or Rental.
• Execute outbound outreach, follow up quotes, and document CRM activities.
• Provide backup support across Sales, Parts, Service, and Rental as needed.

Connaissances

Sales experience

Customer service

CRM

Outbound sales

Formation

High school diploma

Outils

CRM software

MS Office

Description du poste

Crownstone Equipment is seeking a customer-focused Sales & Support Specialist to join our Lancaster County, PA team. The role blends sales, customer service, and branch operations to deliver exceptional experiences and generate new business opportunities.

Responsibilities include outbound outreach and lead follow-up, qualifying opportunities, and routing customers to the right Sales, Parts, Service, or Rental team member. Prioritize relationships and CRM accuracy to drive results.