Parts Specialist - Inventory & Customer Service

Outdoor Equipment Co.; Detroit (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible schedule

Employee purchase program

Training provided

Opportunity for advancement

Job summary

A regional outdoor equipment company is seeking a Full-Time Parts Consultant for its Ray, Michigan location. This role involves assisting customers in parts lookup and order, supporting the service team, and organizing inventory. Ideal candidates will possess a strong customer service attitude and mechanical aptitude, with a willingness to learn. The position offers competitive pay and a flexible schedule including peak season opportunities. Join a team dedicated to supporting contractors and homeowners with their equipment needs.

Qualifications

• Strong customer service attitude and willingness to learn.
• Mechanical aptitude or familiarity with equipment, automotive, or tools preferred.
• Organized, detail-oriented, and dependable.
• Comfortable using computers and lookup systems.
• Ability to multitask during busy spring/summer seasons.
• Team-oriented mindset – works well with sales and service staff.
• Ability to lift 40+ lbs and remain active throughout shift.

Responsibilities

• Assist walk-in and phone customers with parts lookup and ordering.
• Use manufacturer diagrams and systems to identify correct parts.
• Support the Service Department by sourcing parts for repair orders.
• Receive, stock, and organize inventory shipments.
• Track backorders and communicate updates.
• Help maintain accurate inventory and participate in cycle counts.
• Keep the parts area clean, organized, and efficient.
• Build relationships with commercial and residential customers.

Skills

Customer service attitude

Mechanical aptitude

Organized and detail-oriented

Computer proficiency

Multitasking ability

Team-oriented mindset

Job description

A regional outdoor equipment company is seeking a Full-Time Parts Consultant for its Ray, Michigan location. This role involves assisting customers in parts lookup and order, supporting the service team, and organizing inventory. Ideal candidates will possess a strong customer service attitude and mechanical aptitude, with a willingness to learn. The position offers competitive pay and a flexible schedule including peak season opportunities. Join a team dedicated to supporting contractors and homeowners with their equipment needs.