Outdoor Equipment Parts & Service Specialist

Outdoor Equipment Co.; Ray (MI); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401(K)

Health, dental, and vision insurance

Employee discounts

Opportunities for professional growth

A fun, collaborative work environment

Job summary

A family-owned outdoor equipment company in Ray, MI is seeking a Parts and Service Consultant. In this role, you'll provide expert advice, assist customers with parts and service needs, and ensure exceptional support and solutions for outdoor equipment. Strong knowledge of outdoor tools and excellent customer service skills are essential. Join a collaborative team and enjoy opportunities for professional growth and advancement.

Qualifications

• Previous experience in parts consulting or service coordination.
• Strong knowledge of outdoor equipment and tools.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers in identifying parts and service needs.
• Provide expert advice and solutions for troubleshooting.
• Schedule service appointments and manage warranty information.

Skills

Knowledge of outdoor equipment

Customer service skills

Organizational abilities

Communication skills

Education

High school diploma or equivalent

Tools

Parts lookup software

Lightspeed Evo

Job description

A family-owned outdoor equipment company in Ray, MI is seeking a Parts and Service Consultant. In this role, you'll provide expert advice, assist customers with parts and service needs, and ensure exceptional support and solutions for outdoor equipment. Strong knowledge of outdoor tools and excellent customer service skills are essential. Join a collaborative team and enjoy opportunities for professional growth and advancement.