Parts Specialist: Customer Service Pro + Growth

O'Reilly Auto Parts; Apple Valley (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Health Insurance

Paid Time Off

Tuition Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in California. This role provides high level service to retail and installer customers, greets guests, assists with parts lookup, and supports store management.

Candidates should excel at multitasking and handling phone and in-store inquiries. Bilingual abilities are encouraged. The compensation range is $16.90–$24.90 per hour, with potential premiums and comprehensive benefits.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Provide outstanding, friendly, professional customer service.
• Must multitask, handling customers in-store and on the phone.

Responsibilities

• Greet retail and installer customers and assist with merchandise selection.
• Promote company customer service programs and related selling.
• Handle cash, credit transactions, returns and exchanges per policy.
• Answer store phone calls, quote prices, and upsell related items.
• Perform daily store tasks: stocking, merchandising, and light maintenance.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in California. This role provides high level service to retail and installer customers, greets guests, assists with parts lookup, and supports store management.

Candidates should excel at multitasking and handling phone and in-store inquiries. Bilingual abilities are encouraged. The compensation range is $16.90–$24.90 per hour, with potential premiums and comprehensive benefits.