Automotive Parts Specialist — Bilingual Growth

O'Reilly Auto Parts; Orange (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Health Insurance

Wellbeing Programs

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in California to provide high-level service to retail and installer customers. The role includes greeting customers, assisting with merchandise selection, and supporting store management in tasks.

Qualifications include strong customer service, multitasking capability, and ability to work with phone and in-store visitors. Bilingual candidates are encouraged to apply, and compensation includes benefits and opportunities for growth.

Qualifications

• Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist managers and installers in serving professional customers as needed.
• Process exchanges and returns for credit per policy.
• Answer store calls, look up parts and quote prices, offer related items and Low-Price Guarantee.
• Handle cash/credit transactions and maintain secure cash drawer.
• Perform daily store operations including stock updates and shelf upkeep.
• Perform in-store services as allowed by state/local laws.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Attention to detail

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in California to provide high-level service to retail and installer customers. The role includes greeting customers, assisting with merchandise selection, and supporting store management in tasks.

Qualifications include strong customer service, multitasking capability, and ability to work with phone and in-store visitors. Bilingual candidates are encouraged to apply, and compensation includes benefits and opportunities for growth.