Automotive Parts Specialist — Customer-Focused Growth

O'Reilly Auto Parts; Richmond (CA); Sur place; USD 26 000 - 36 000; Plein temps

Résumé du poste

O’Reilly Auto Parts in Richmond, CA is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

The role involves greeting customers, assisting with parts selection, handling cash and transactions, processing returns, and maintaining stock and displays. Bilingual candidates encouraged; compensation ranges from $19.18 to $25.90 per hour plus premiums under certain conditions.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, professional customer service.
• Multitask by serving phone and in-store customers simultaneously.

Responsabilités

• Greet customers and assist with merchandise selection.
• Assist managers and/or installer service specialists as needed.
• Answer store calls, lookup parts, quote prices, and offer related items.
• Process cash, checks, and credit card transactions.
• Resolve customer complaints in a friendly manner.
• Maintain stock, planograms, and perform daily operational tasks.
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Connaissances

Alphanumeric matching

Customer service

Multitasking

Description du poste

O’Reilly Auto Parts in Richmond, CA is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

The role involves greeting customers, assisting with parts selection, handling cash and transactions, processing returns, and maintaining stock and displays. Bilingual candidates encouraged; compensation ranges from $19.18 to $25.90 per hour plus premiums under certain conditions.