Automotive Parts Specialist — Bilingual & Growth Ready

O'Reilly Auto Parts; San Mateo (CA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k plan

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in California to deliver high levels of customer service for retail and installer customers. You will assist with merchandise selection, pricing, and related selling while supporting store management on assigned tasks.

The role includes cash handling, returns processing, and occasional driving duties. Bilingual candidates are encouraged to apply and growth opportunities are highlighted.

Qualifications

• Provide outstanding, friendly, and professional service to customers.
• Able to multitask between in-store and phone interactions.
• Bilingual candidates encouraged to apply; Spanish helpful.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support managers and installer service specialists for professional customers.
• Answer store calls, look up parts, and quote prices.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges/returns per policy and resolve complaints.
• Assist with daily image maker, planogram updates, and stock tasks.
• Perform in-store services (battery tests, wiper installs, etc.) as trained.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Bilingual helpful

Alphanumeric matching

Education

High school or equivalent

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in California to deliver high levels of customer service for retail and installer customers. You will assist with merchandise selection, pricing, and related selling while supporting store management on assigned tasks.

The role includes cash handling, returns processing, and occasional driving duties. Bilingual candidates are encouraged to apply and growth opportunities are highlighted.