Parts Specialist: Customer Service & Growth Opportunities

O'Reilly Auto Parts; Fillmore (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

401k with employer contributions

Medical, Dental, Vision Insurance

Paid time off

Stock purchase plan

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in a California store. The role supports management in daily tasks and may involve some driving for deliveries as needed. Bilingual candidates are encouraged to apply.

The position emphasizes customer engagement, accurate pricing and quotations, and adherence to company programs and policies. Competitive compensation is offered with potential performance premiums.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store simultaneously.

Responsibilities

• Greet retail customers and assist with merchandise selection.
• Support managers and installers with service tasks as needed.
• Handle cash, checks, credits, and returns per policy and secure cash drawer.
• Answer store calls, lookup parts and quote prices, and promote low-price guarantees.
• Perform daily operational tasks and assist with stock, planograms, and inspections.
• Conduct in-store services as applicable and assist with deliveries when required.

Skills

Alphanumeric matching

Customer service excellence

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in a California store. The role supports management in daily tasks and may involve some driving for deliveries as needed. Bilingual candidates are encouraged to apply.

The position emphasizes customer engagement, accurate pricing and quotations, and adherence to company programs and policies. Competitive compensation is offered with potential performance premiums.