Bilingual Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Parker (FL); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

FSA

Career growth opportunities

Job summary

O'Reilly Auto Parts in Parker, FL is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management. This role emphasizes customer interaction, accuracy in pricing and product recommendations, and maintaining store standards.

Bilingual candidates are encouraged to apply. Responsibilities include greeting customers, assisting with merchandise selection, handling cash and credit transactions, processing returns, addressing complaints,

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly in a friendly manner and assist with merchandise selection.
• Assist managers and installer service specialists with professional customers.
• Provide excellent service to in-store and phone customers, including quoting prices and offering related items.
• Process exchanges, returns and cash handling per company policies.
• Perform daily store tasks including stocking, image updates, planograms, and basic repairs.
• Occasionally drive a delivery vehicle when needed and permitted by policy.

Skills

Outstanding customer service

Multitasking

Alphanumeric sequence matching

Job description

O'Reilly Auto Parts in Parker, FL is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management. This role emphasizes customer interaction, accuracy in pricing and product recommendations, and maintaining store standards.

Bilingual candidates are encouraged to apply. Responsibilities include greeting customers, assisting with merchandise selection, handling cash and credit transactions, processing returns, addressing complaints,