Parts Specialist: Customer-Focused Auto Parts Expert

O'Reilly Auto Parts; Krum (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k with employer contributions

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Stock Purchase Plan

Paid Time Off

Job summary

O’Reilly Auto Parts seeks a Parts Specialist to deliver high level service to retail and installer customers while supporting store management. This role emphasizes welcoming customers, assisting with merchandise selections, processing transactions, and handling returns and exchanges with a focus on accuracy and courtesy.

Bilingual candidates are encouraged to apply. The position includes comprehensive compensation, benefits, and opportunities for career growth within a stable, growth-oriented

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Process cash, checks, and credit card transactions accurately.
• Handle exchanges and returns and resolve customer complaints per policy.
• Assist with store operations such as stocking, pricing, and planograms.

Skills

Customer service

Multitasking

Bilingual

Job description

O’Reilly Auto Parts seeks a Parts Specialist to deliver high level service to retail and installer customers while supporting store management. This role emphasizes welcoming customers, assisting with merchandise selections, processing transactions, and handling returns and exchanges with a focus on accuracy and courtesy.

Bilingual candidates are encouraged to apply. The position includes comprehensive compensation, benefits, and opportunities for career growth within a stable, growth-oriented