Parts Specialist: Customer-Focused Growth & Benefits

O'Reilly Auto Parts; Salado (TX); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with Employer Contributions from1

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management with assigned tasks. Bilingual skills are encouraged and a strong knowledge of automotive parts is beneficial.

The role includes assisting customers, processing transactions, handling returns, and maintaining store standards. Training and advancement opportunities are provided within a growth-oriented company.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask, handling customers in-store and on the phone simultaneously.
• Ability to quickly match alphanumeric sequences.

Responsabilités

• Greet retail customers and assist in merchandise selection.
• Support professional customers as needed and directed by management.
• Process exchanges/returns for credit per policy.
• Answer store calls, lookup parts, quote prices, and offer related items.

Connaissances

Customer service

Multitasking

Clear communication

Alphanumeric matching

Formation

ASE certification

Outils

Weatherly index system

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management with assigned tasks. Bilingual skills are encouraged and a strong knowledge of automotive parts is beneficial.

The role includes assisting customers, processing transactions, handling returns, and maintaining store standards. Training and advancement opportunities are provided within a growth-oriented company.