Parts Specialist: Customer Expert, Bilingual Advantage

O'Reilly Auto Parts; Duncan (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

O’Reilly Auto Parts in Duncan, OK seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management.

Responsibilities include greeting customers, assisting with merchandise, processing payments, exchanges, and returns, and performing daily store operations. Bilingual applicants encouraged; ASE certification desired and opportunity for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote company customer service programs.
• Greet customers and assist in selecting merchandise.
• Assist professional customers as needed.
• Process cash, checks and credit card transactions accurately.
• Handle exchanges and returns per policy.
• Address and resolve customer complaints professionally.
• Assist with store operations, stock, planograms and daily tasks.
• Perform in-store services and drive deliveries when needed.

Skills

Match alphanumeric sequences

Customer service

Multitask

Education

ASE certification

Job description

O’Reilly Auto Parts in Duncan, OK seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management.

Responsibilities include greeting customers, assisting with merchandise, processing payments, exchanges, and returns, and performing daily store operations. Bilingual applicants encouraged; ASE certification desired and opportunity for career growth.