Parts Specialist: Bilingual Customer Service & Tech

O'Reilly Auto Parts; Bend (OR); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

401k start day one

Health insurance

Tuition assistance

Job summary

O’Reilly Auto Parts is looking for a Parts Specialist to provide high level service to retail and installer customers. The role supports store management in daily tasks and priorities; bilingual candidates are encouraged to apply.

Responsibilities include assisting customers, processing payments, handling returns, and performing stock and merchandising duties. Prior experience in automotive parts is beneficial, with a focus on friendly, efficient service.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with product selection.
• Support installers and professionals as needed.
• Process cash/credit transactions and maintain secure cash drawer.
• Handle exchanges and returns per policy and resolve complaints.
• Perform daily store operations and image planogram updates.

Skills

Customer service

Multitasking

Communication

Job description

O’Reilly Auto Parts is looking for a Parts Specialist to provide high level service to retail and installer customers. The role supports store management in daily tasks and priorities; bilingual candidates are encouraged to apply.

Responsibilities include assisting customers, processing payments, handling returns, and performing stock and merchandising duties. Prior experience in automotive parts is beneficial, with a focus on friendly, efficient service.