Parts Specialist — Customer-Driven Auto Parts Expert

O'Reilly Auto Parts; Murray (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts in Murray, KY is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management, handles transactions, and assists with in-store services and stock updates.

Qualifications include strong customer service, multitasking, and familiarity with automotive parts; ASE certification and Spanish language ability are a plus. Equal opportunity employer with competitive benefits.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• ASE certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support store management and professional customers as needed.
• Process exchanges and returns per policy.
• Handle cash, checks, and credit card transactions securely.
• Address customer complaints and resolve issues.
• Assist with stock, planograms, and in-store services.
• Drive a delivery vehicle when needed and permissible.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Spanish language

Friendly and professional demeanor

Education

ASE certification

Tools

Point-of-Sale system

Brake lathe operation

Job description

O'Reilly Auto Parts in Murray, KY is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management, handles transactions, and assists with in-store services and stock updates.

Qualifications include strong customer service, multitasking, and familiarity with automotive parts; ASE certification and Spanish language ability are a plus. Equal opportunity employer with competitive benefits.