Parts Specialist — Bilingual Auto Parts Expert

O'Reilly Auto Parts; Bowling Green (KY); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Descripción de la vacante

O'Reilly Auto Parts in Bowling Green, KY is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with daily tasks.

Bilingual candidates are encouraged to apply. The role includes handling cash, processing returns, stocking and planogram updates, and occasional deliveries. ASE certification and automotive knowledge are valued, with opportunities for growth within the company.

Formación

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging or related systems is a plus.

Responsabilidades

• Follow and promote all company customer service programs.
• Greet retail/walk-in customers and assist in selection of merchandise.
• Assist managers and installers with professional customers as needed.
• Process calls, look up parts, quote prices, and offer related items.
• Handle cash, checks, and credit transactions securely.
• Process exchanges and returns per policy.
• Address and resolve customer complaints.
• Support image maker and planogram updates, stocking shelves, and freight receival.
• Perform daily operational tasks including returns, stock adjustments, and inventory cycles.
• Operate store equipment after training.
• Provide in-store services to customers where state/local laws allow.
• Occasionally drive a delivery vehicle.

Conocimientos

Outstanding customer service

Multitasking

Greet customers

Alphanumeric matching

Educación

ASE certification

Descripción del empleo

O'Reilly Auto Parts in Bowling Green, KY is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with daily tasks.

Bilingual candidates are encouraged to apply. The role includes handling cash, processing returns, stocking and planogram updates, and occasional deliveries. ASE certification and automotive knowledge are valued, with opportunities for growth within the company.