Auto Parts Specialist — Bilingual Customer Care

O'Reilly Auto Parts; Covington (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts in Covington, KY, is seeking a Parts Specialist to provide exceptional service to retail and installer customers. The ideal candidate will handle customer inquiries in-store and over the phone while performing various operational tasks.

This role emphasizes customer-centric skills and requires multitasking abilities, with opportunities for career growth and competitive compensation including a stock purchase plan and comprehensive insurance options.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Provide high-level service to retail and installer customers.
• Greet retail customers courteously and assist in merchandise selection.
• Process cash and credit transactions accurately.
• Assist with daily operational tasks including inventory counts.
• Perform in-store services for customers as allowed.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts in Covington, KY, is seeking a Parts Specialist to provide exceptional service to retail and installer customers. The ideal candidate will handle customer inquiries in-store and over the phone while performing various operational tasks.

This role emphasizes customer-centric skills and requires multitasking abilities, with opportunities for career growth and competitive compensation including a stock purchase plan and comprehensive insurance options.