Automotive Parts Specialist — Bilingual Customer Expert

3M HEALTHCARE; Griffin (GA); On-site; USD 16,531,200 - 24,796,800; Full time

Benefits offered by this job

Competitive Wages

401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, assists professional customers, and covers cash handling and returns. Bilingual candidates are encouraged to apply.

The position involves greeting customers, processing transactions, and maintaining stock readiness, while completing required training and providing quality service per company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, and professional customer service.
• Must multitask, handling customers on the phone and in-store simultaneously.
• Desirable familiarity with automotive parts and sales/services.
• Spanish language skills are highly desired.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installer service specialists with professional customers.
• Answer phone calls and quote prices per policy.
• Process cash, checks, credit card transactions, and returns for credit.
• Perform in-store services and basic inspections per training.

Skills

Multi-tasking

Customer service

Phone/In-store support

Bilingual (Spanish desirable)

Cash handling

Education

ASE certification

Tools

Weatherly Index System

Job description

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, assists professional customers, and covers cash handling and returns. Bilingual candidates are encouraged to apply.

The position involves greeting customers, processing transactions, and maintaining stock readiness, while completing required training and providing quality service per company policies.