Parts Specialist - Auto Parts & Customer Care

O'Reilly Auto Parts; Greensboro (NC); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental & vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Greensboro, NC. You will greet customers, assist with merchandise selection, and support professional customers and installers. You will look up parts, quote prices, and suggest related items while maintaining accurate cash handling and returns per policy.

The role involves stocking, planogram updates, and occasional vehicle-related in-store services; bilingual candidates are encouraged to apply. Equal opportunity employer.

Qualifications

• Ability to quickly match alphanumeric sequences
• Provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsibilities

• Greet retail customers and assist in selecting merchandise
• Support professional customers and installers as needed
• Lookup parts, quote prices, and offer related items including Low-Price Guarantee
• Process exchanges and returns per company policy
• Answer store calls, resolve complaints, and maintain accuracy in transactions
• Stock shelves, manage planograms, and assist with daily store operations

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Greensboro, NC. You will greet customers, assist with merchandise selection, and support professional customers and installers. You will look up parts, quote prices, and suggest related items while maintaining accurate cash handling and returns per policy.

The role involves stocking, planogram updates, and occasional vehicle-related in-store services; bilingual candidates are encouraged to apply. Equal opportunity employer.