Parts Specialist

Hoyt's; Topeka (KS); On-site; USD 20,664,000 - 38,573,000; Full time

Job summary

Hoyt's Trailer Center, the trailer repair division of Hoyt's Truck Center, seeks a detail-driven Parts Specialist to be the go-to resource for technicians and customers. This role handles front-counter parts sales, inventory, sourcing for repairs, and collaboration with the service department.

The ideal candidate will have a valid driver\'s license, a high school diploma or GED, and 1 year of relevant experience, with 2 years in truck/trailer parts preferred.

Qualifications

• Must have valid driver\'s license.
• 1 year of experience in a relevant field (automotive, manufacturing, transportation).
• Microsoft Office proficiency preferred.
• Ability to work in a fast-paced environment and collaborate with team members.

Responsibilities

• Handle parts requests at the sales counter from call-ins, walk-ins, and the service department.
• Conduct inventory counts and maintain parts organization.
• Consult with technicians to identify and source items for repairs performed by Hoyt\'s.
• Coordinate with vendors to ensure timely delivery of correct parts.
• Communicate with customers and provide information on special-order parts.
• Maintain detailed records of all parts ordered to ensure compliance with company guidelines.
• Research new product lines and make recommendations to the Parts Manager.

Skills

Attention to detail

Customer service

Problem solving

Time management

Education

High School Diploma or GED Certificate

Tools

Microsoft Office

Job description

Are you a detail-driven Parts Specialist who knows trailer parts inside and out, enjoys solving problems on the fly, and takes pride in being the go-to resource for technicians and customers? Hoyt's Trailer Center, the trailer repair division of Hoyt's Truck Center, is seeking a Parts Specialist. At Hoyt's Truck Center, A trusted name in the transportation industry, our purpose is to create opportunities for success for our customers, employees, and community. How do we do it? - By providing transportation solutions, including service, purchase, rental, and lease of trucks and trailers.

Core Values

At Hoyt's Truck Center, our values lay the foundation for who we are and drive everything we do:

Do these values speak to you. If so we want to hear from you.

Primary Accountabilities:

A Parts Specialist at Hoyt's Trailer Center is responsible for all aspects of the parts sales process from the front retail counter to responding to needs for the service department. This position includes conducting inventory counts, pricing, ordering, and maintaining stock parts. The ideal candidate will possess strong attention to detail and organizational skills, the ability to make timely decisions, excellent customer service skills, and the ability to work efficiently with other team members.

• Field all parts requests at the sales counter, including call-in, walk-in, and service department requests.
• Conduct inventory counts and maintain parts organization
• Consult with technicians to identify and source all items needed for repairs performed by Hoyt's
• Work with vendors to ensure timely delivery and receipt of correct parts
• Communicate with customers and provide accurate information regarding special-order parts
• Maintain detailed records of all parts ordered to ensure compliance with company guidelines
• Research new product lines and make recommendations to Parts Manager

Required Qualifications

• Valid Driver's License
• High School Diploma or GED Certificate
• 1 year of experience in a relevant field (automotive, manufacturing, transportation)
• 2 years of truck or trailer parts experience, preferred
• Ability to work in fast paced and loud environments
• Microsoft Office proficiency, preferred
• Skills to be successful: attention to detail, follow-through, time management, and problem solving.

Physical Demands:

• Ability to stand, lift, carry, push, pull, balance, stoop, reach, handle, talk, hear, see, grasp, move head and neck and movement across mid-line.
• Ability to lift/carry up to fifty (50) pounds.
• Finger dexterity, manual dexterity, alertness, precision, motor coordination, auditory discrimination and tactile discrimination.

Work Environment:

• Inside/indoor office environment which provides protection from weather condition, but not necessarily temperature changes.
• Shop floor and outdoor environments may be necessary for communication with the team and customers.
• Noise level is usually moderate to loud.