Tech Wizard: Inside Service Technician (Hybrid)

Kanz; Addison (IL); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Quarterly profit-sharing bonus

Hybrid work schedule

Monthly IT stipend

Health insurance

401(k) match

Job summary

A leading distributor of foodservice equipment is seeking an Inside Service Technician to provide technical support to customers regarding foodservice equipment repairs. The ideal candidate will excel in customer service, have experience with electrical and gas appliances, and be adept at using communication tools. This full-time position offers a hybrid work schedule along with a comprehensive benefits package including profit-sharing and caseload management. Join a diverse and high-performing team dedicated to excellence.

Qualifications

• Experience in electric/gas appliance repair, refrigeration, or HVAC required.
• Ability to communicate effectively in written and verbal forms.
• Confident using computers and navigating technology.

Responsibilities

• Provide exceptional customer service and communicate equipment information.
• Use manuals and diagrams to diagnose equipment issues.
• Maintain customer call information in the database.

Skills

Customer service communication

Troubleshooting abilities

Multitasking

Fluent in English

Tools

MS Word

Outlook

Job description

A leading distributor of foodservice equipment is seeking an Inside Service Technician to provide technical support to customers regarding foodservice equipment repairs. The ideal candidate will excel in customer service, have experience with electrical and gas appliances, and be adept at using communication tools. This full-time position offers a hybrid work schedule along with a comprehensive benefits package including profit-sharing and caseload management. Join a diverse and high-performing team dedicated to excellence.