Parts & Service Sales Representative

Cox Automotive; Albertville (MN); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Flexible vacation with pay

Seven paid holidays

Wellness time off

Bereavement leave

Job summary

Cox Fleet in Indianapolis, a leading on-site mobile maintenance provider, is hiring a Parts & Sales Representative to generate leads, quote, and close sales across its broad service network. You will deliver excellent customer service, build lasting relationships, and work with the CRM to track opportunities while collaborating with Parts and Service Operations Supervisors to craft quotes.

Strong communication and a proven sales record are required.

Qualifications

• High school diploma or equivalent with related field experience.
• Strong communication skills, both verbal and written.
• Experience in sales, negotiations, marketing and problem resolution.
• Proven track record of meeting sales quotas.

Responsibilities

• Portray a welcoming and positive image
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
• Work with customers to determine needs and recommend products or repairs
• Develop and cultivate strong buying relationships
• Utilize training resources to stay updated on product features
• Coordinate quotes with Parts and Service Operations Supervisors
• Maintain CRM with visit schedule and opportunity status
• Meet or exceed sales goals

Skills

Sales experience

Negotiations

Marketing

Problem resolution

Verbal & written communication

Education

High School Diploma/GED

Bachelor's Degree in Marketing or Sales

Tools

Microsoft Office

Karmak Fusion

Job description

Cox Fleet keeps your fleet moving!

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Parts & Sales Representative. As a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.

Duties & Responsibilities

• Portray a welcoming and positive image
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
• Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer's problem
• Develop and cultivate strong buying relationships with customers
• Utilize available training resources to stay up to date on product features
• Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
• Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
• Maintain and update CRM system with customer visit schedule, and opportunity status
• Utilize Sales Comparison Report to identify sales opportunities
• Meet or exceed established Parts & Service Sales Goals
• Other duties when requested by Parts & Service Sales Director

Requirements

• High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
• Strong verbal and written communication skills
• Bachelor's Degree in Marketing or Sales preferred
• Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
• Proven track record in achieving sales quotas
• Ability to manage multiple priorities to successful completion with minimal supervision.
• Experience with Microsoft Applications and Karmak Fusion software a plus

USD 67,200.00 - 100,800.00 per year

Compensation

Compensation includes a base salary in the range of $67,200.00 - $100,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets