Parts & Service Sales Representative

cox; Albertville (MN); On-site; USD 67,000 - 101,000; Full time

Job summary

Cox Fleet is hiring a Parts & Service Sales Representative. You will manage sales from prospecting to closing, building strong customer relationships and delivering tailored product and repair recommendations. This role emphasizes meeting sales goals and providing exceptional service.

The position requires navigating CRM and coordinating with service ops. You will work day shifts at a Cox location, with no remote option.

Qualifications

• High School Diploma/GED or higher with related field experience.
• Bachelor’s Degree in Marketing or Sales preferred; related field experience may substitute.

Responsibilities

• Portray a welcoming and positive image to customers.
• Deliver excellent customer service to maintain sales and satisfaction.
• Assess customer needs and recommend the right product or repair.
• Develop and cultivate strong buying relationships.
• Stay updated on product features through training resources.

Skills

Strong communication

Sales experience

Multi-tasking

Microsoft Office

Education

Bachelor’s Degree in Marketing or Sales

Master’s Degree or higher (optional)

Tools

Karmak Fusion software

Microsoft Office

Job description

Company

Cox Automotive - USA

Job Family Group

Sales

Job Profile

Parts & Service Sales Representative - CAI

Management Level

Supervisor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $67,200.00 - $100,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Fleet keeps your fleet moving!

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.

Duties & Responsibilities

• Portray a welcoming and positive image


• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction


• Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer’s problem


• Develop and cultivate strong buying relationships with customers


• Utilize available training resources to stay up to date on product features


• Work closely with Parts and Service Operations Supervisors when putting quotes together for customers


• Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR


• Maintain and update CRM system with customer visit schedule, and opportunity status


• Utilize Sales Comparison Report to identify sales opportunities


• Meet or exceed established Parts & Service Sales Goals


• Other duties when requested by Parts & Service Sales Director

Requirements

• High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.


• Strong verbal and written communication skills


• Bachelor’s Degree in Marketing or Sales preferred


• Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.


• Proven track record in achieving sales quotas


• Ability to manage multiple priorities to successful completion with minimal supervision.


• Experience with Microsoft Applications and Karmak Fusion software a plus

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.