Parts & Service Coordinator: Parts Sales (Growth)

Putzmeister America, Inc.; Hickory (NC); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental insurance

401(k) plan with company match

Profit sharing

Education reimbursement

Employee discount program

Job summary

A leading concrete pump manufacturer is seeking a Parts & Service Coordinator to manage the flow of parts and service requests, ensuring efficient communication between customers and technicians. This role involves maintaining inventory records and enhancing customer satisfaction through effective coordination. The ideal candidate will possess strong communication skills, experience with heavy lifting, and a detail-oriented approach. Competitive annual salary with comprehensive benefits offered.

Qualifications

• Strong communication, written, and organizational skills are necessary.
• Experience with forklift and heavy lifting equipment is required.
• Detail-oriented, self-motivated individual with the ability to work independently.

Responsibilities

• Coordinate part requests and ensure customer inquiries are answered promptly.
• Maintain accurate inventory records and process orders.
• Provide backup support for warehouse operations when needed.

Skills

Good communication skills

Problem-solving skills

Organizational skills

Mechanically inclined

Customer service skills

Education

High school diploma or equivalent

Associate or Bachelor’s degree in a related discipline

Tools

Forklift

SAP

Job description

A leading concrete pump manufacturer is seeking a Parts & Service Coordinator to manage the flow of parts and service requests, ensuring efficient communication between customers and technicians. This role involves maintaining inventory records and enhancing customer satisfaction through effective coordination. The ideal candidate will possess strong communication skills, experience with heavy lifting, and a detail-oriented approach. Competitive annual salary with comprehensive benefits offered.