Power Parts & Service Coordinator

Taylor Sudden Service Inc.; Nashville (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Prescription Coverage

Paid Vacation & 10 Holidays

401(k) Retirement Plan

Company-Paid Life Insurance

Job summary

A prominent service company in Nashville, TN is looking for a Power Parts Coordinator to manage parts inventory and ensure top-tier customer satisfaction. Ideal candidates will have strong computer skills, a mechanical aptitude, and prior experience in customer service. This full-time role emphasizes collaboration with mechanics and customer interaction, ensuring efficient operations. Join us for excellent benefits, including paid vacation and prescription coverage.

Qualifications

• Valid driver's license with an insurable driving record.
• Experience in the Parts/Service industry, coordinating with technicians.
• Prior customer service experience preferred.

Responsibilities

• Collaborate with customers and Field Service Mechanics to identify maintenance needs.
• Advise on necessary and suggested services; estimate costs for repairs and parts.
• Process service and parts orders using web-based systems.
• Maintain accurate records for lift trucks and SSI-owned vehicles.
• Audit service center expenses and generate performance reports.
• Manage inventory, reorders, and emergency shipments.
• Handle warranty claims and EPA waste compliance.
• Conduct monthly 5S/safety audits and supervise the service center when needed.

Skills

Strong computer proficiency

Mechanical aptitude

Professional demeanor

Ability to operate equipment

Education

High School diploma or GED

Job description

A prominent service company in Nashville, TN is looking for a Power Parts Coordinator to manage parts inventory and ensure top-tier customer satisfaction. Ideal candidates will have strong computer skills, a mechanical aptitude, and prior experience in customer service. This full-time role emphasizes collaboration with mechanics and customer interaction, ensuring efficient operations. Join us for excellent benefits, including paid vacation and prescription coverage.